Chain restaurants used to be cool and rule the market, but now some chains are barely surviving as more and more customers ditch them. Consumers want high-quality food with quick, friendly service. Longstanding chains like Cheesecake Factory, Applebee’s and IHOP frequently fail to meet these needs.
Consumer Picks calculated consumer scores for some of America’s most popular restaurants. Check out the 30 worst restaurant chains in America, ranked from terrible to worse.